Shipping & Delivery Policy

Order Processing

Orders are usually processed within 1–2 business days after payment confirmation.

Delivery Time

Delivery typically takes 3–7 business days, depending on the delivery location.

Shipping Charges

Shipping charges, if applicable, will be displayed at the checkout page before completing the payment.

Delivery Delays

Delivery may sometimes be delayed due to circumstances beyond our control such as courier delays, public holidays, or weather conditions.

Return & Replacement Policy

At Chawla Book Depot, we aim to provide quality books and stationery products.

Eligible Returns

Return or replacement requests will be accepted if:

  • The product delivered is damaged
  • The product delivered is incorrect
Return Request

Customers must inform our support team within the two days of receiving the order.

Verification

After reviewing the issue, we may offer a replacement or refund depending on product availability.

Non-Returnable Items

Returns will not be accepted if:

  • The product has been used or damaged by the customer.
  • The request is made after the allowed reporting period.